

I don't think the question is a duplicate of these two: Would be nice if someone gave me some hints and advice. Is it possible that the router could have been infected? I want to check the DNS settings, is there anything else I should check? Or should I completly reset the router?.

If it is necessary to erase the whole disk.

Do you think the computer could be infected? A team viewer remote.He asked me for help now, but I am not sure which steps are necessary. Afterwards he immediately changed his passwords from another computer and did not connect the affected computer to the internet since. He did not give away his credit card number or any other personal information. But when the scammer wanted to send him a file he got suspicious and immediately shut down the computer before anything could be sent. QuickSupport 15.21.An acquaintance of mine got a call from an alleged Microsoft employee and provided him access to his Windows 10 computer via team viewer (commonly known as the tech support scam). * Sony devices require the Device Administrator permission. Pass your ID on to your trusted technician, who is using the TeamViewer full version. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. It has never been easier to troubleshoot devices!Ģ. Secured connection with 256 Bit AES Session Encoding.Store confidential information into the device clipboard.It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices.
